MediSaverCard – Terms & Conditions

  1. Medisaver is not a Health Maintenance Organization (HMO) or a medical insurance provider.
  2. The medical centers affiliated with Medisaver are privately owned facilities.
  3. The list of physicians includes their names, addresses, telephone numbers, and areas of specialization.
  4. Members will receive a comprehensive list of prices and available medical centers upon enrollment. While Medisaver is available to assist with appointment scheduling, members are encouraged to make appointments directly with the physicians, as Medisaver does not have access to the doctors’ schedules and cannot guarantee accurate availability.
  5. Discounts are available exclusively for services rendered by centers and physicians affiliated with Medisaver.
  6. Prices for certain services may vary.
  7. Members must present their Medisaver card or yellow contract at the physician’s office to verify their active membership status.
  8. Any issues regarding services should be addressed directly to the Medisaver office, allowing us to assist you and resolve any situations promptly.
  9. Medisaver is not liable for any malpractice; such responsibility rests solely with the physician.
  10. Currently, Medisaver does not provide emergency care and primarily focuses on preventive care. While we do have urgent care centers listed, in case of a true emergency, please dial 911.
  11. Some specialists may require referrals from a general practitioner.
  12. Each Medisaver member will receive an individual membership number to verify their membership.
  13. Medisaver memberships are valid for one month and must be renewed monthly.
  14. There are no restrictions for membership eligibility; everyone qualifies.
  15. If payment is made by check, members must wait approximately three days before utilizing services.
  16. Membership must be active to receive discounts.
  17. Members opting for a monthly payment plan must remain enrolled in the program for a minimum of six months; after this period, members may cancel at any time.
  18. Members are encouraged to keep their contact information up to date to ensure timely communication regarding services and updates.
  19. Medisaver reserves the right to modify terms and conditions with prior notice to members.
  20. Members should familiarize themselves with the services provided by each affiliated center to ensure they utilize the appropriate resources for their healthcare needs.
  21. Feedback from members is welcome and may be used to improve services and offerings.
  22. Participation in the Medisaver program indicates acceptance of these terms and conditions.

Disclosure Policy:

Medisaver new disclosure policy for terms and conditions

Medisaver is a medical discount plan, not an insurance product. Our program offers members the opportunity to receive discounts on a variety of healthcare services and procedures from select providers that have contracted with Medisaver. It is important to understand that Medisaver does not make any direct payments to these healthcare providers on behalf of its members. Instead, members are responsible for the full cost of any medical services they receive, though they will benefit from the discounted rates negotiated by Medisaver.

The availability and amount of discounts may vary depending on the specific healthcare provider, the type of service or procedure, and other factors. Medisaver cannot guarantee a certain level of savings or discount for its members, and we recommend that members verify the applicable discounts with each provider before receiving any services. Members should also compare the Medisaver discounted rates to other available options to determine the best value for their healthcare needs.

Medisaver reserves the right to modify, suspend, or terminate the discount program, the list of participating providers, or the available discounts at any time. Members are advised to regularly check the Medisaver website or contact our customer service team to ensure they have the most up-to-date information on the program.

It is important to note that Medisaver does not endorse or guarantee the quality of care provided by the participating healthcare providers. We disclaim any liability for the actions, performance, or services rendered by these providers. Any disputes or claims related to the Medisaver program or its discounts will be governed by the laws of the applicable jurisdiction, and members may be required to pursue alternative dispute resolution methods, such as arbitration or mediation, rather than litigation.

For any questions, concerns, or complaints regarding the Medisaver program, members are encouraged to contact our customer service team using the provided contact information, including our email address, phone number, and physical address.